Put your agents where the conversation already is.
An agent nobody opens is an agent nobody uses. Connect one to Slack and your team can ask it questions in the channel they already work in — same knowledge, same tools, same guardrails.
@assistant which onboarding documents are still missing a signature?
Three are outstanding:
- Equipment handover — awaiting countersignature
- Security policy acknowledgement — not yet opened
- Contractor NDA — sent Tuesday, no response
A great agent nobody opens.
If the assistant lives outside the tools where work happens, it competes with them — and loses. These are the failure modes a channel bot removes.
Slack today. Teams, Discord and Google Chat next.
Connect an agent to a workspace and it answers in-channel like any other member — except it can read your documents and call your tools.
A bot in your Slack workspace
Pick an agent, create its bot, and it's in the channel. Mentions get answered with the same grounded, cited responses the agent gives anywhere else.
- Created straight from agent settings
- Answers in-channel, cited to the source
- One agent can serve many channels
Where it gets askedIllustrative- it-help
What is our policy on personal devices?
- deal-desk
What is our standard position on this DPA clause?
- incident-response
What is the rollback step for the payments service?
- procurement
Which certificates has this supplier sent us?
The same agent in every one of them, answering from the same documents.
In buildMicrosoft Teams
The same agent and the same permissions, in Teams. The workspace setup is the same one. Tell us if Teams is where your people already are.
Coming soonDiscord
Connect a bot to a Discord server.
Coming soonGoogle Chat
Connect a bot to Google Chat.
One token, once. Then it's self-serve.
A Slack configuration token lets us create bots for you. Set it up once for the workspace. After that, any agent can get its own bot without leaving the console.
Generate a configuration token in Slack
In your Slack app settings, open Configuration tokens from your profile menu and generate one for the workspace.
Paste the access token
Save it once against your workspace. It's stored with your other credentials, not embedded in a connector.
Add the refresh token
Optional, and worth it. Access tokens expire; a refresh token rotates yours before they do, so nobody gets paged about a dead bot.
Create bots from agent settings
Every agent can now get its own Slack bot directly from its settings. No further workspace configuration.
Set up once by whoever administers the workspace. After that a hundred agents can have a hundred bots without another ticket.
The answer stops being one person's.
Answer a question in a direct message and one person learns something. Answer it in the channel, with the document it came from attached, and everyone in the room learns it at once. The next person to ask gets the same answer, from the same document, not a remembered version of it.
The questions too small to interrupt a colleague get asked, because asking in the channel costs nothing.
An answer given today is still in the channel for whoever joins next quarter, with its source attached.
Your team's questions are your most honest documentation review. A question asked five times is a page that is missing, or wrong.
A channel, not a loophole.
A chatbot isn't a second, looser assistant. It's the agent you already configured, reached through a different door — and everything you set up still applies.
The knowledge it already has
The bot answers from the same filestore and grounded retrieval as the agent's web chat. There is no separate, staler copy to keep in sync.
The tools it was granted
Per-agent tool access carries over exactly. A bot cannot call anything its agent was not already permitted to call.
The channel is the room
Slack does not route around the permissions you set: group access still decides who can talk to the agent. And a bot reply is not a private one, so the question to settle is who is in the channel.
The audit trail you rely on
Conversations through a bot are logged like any other, so the record your compliance team reads stays complete.
It answers when someone mentions it, then stays with that thread. The rest of the channel is not its business.
See Exemplary AI in action
Book a demo and we'll show you purpose-built agents grounded in your own knowledge — deployed on your infrastructure.