By Exemplary AI
Reviewed
Do you know which file you need, or just what you want to know?
Keyword search is useful when you know the name, phrase or reference to look for. AI enterprise search helps when you have a question and need information from company documents. It can bring relevant passages together into an answer, with sources you can check. Exact file searches still have their place.
Ask the question. We handle finding the supporting information.
Exemplary lets your team ask questions about the documents made available to an agent. Answers include source references, so people can check the original instead of taking the answer on trust.
Talk to us about your task- You choose the documents and who should have access.
- We help prepare them for search and connect them to the agent.
- Your team asks in everyday language and checks the cited sources.
What changes for your team?
Scroll across the table to view both approaches.
| What matters | Search for matching words | Ask a question about company information |
|---|---|---|
| What you type | A file name, exact phrase or reference number. | A question such as “What is our policy for travel changes?” |
| What you receive | A list of matching files or passages. | An answer based on the available documents, with references. |
| Your next step | Open the results and piece the answer together. | Check the answer and its supporting passages. |
| When information is missing | Try other terms or ask a colleague. | Ask a follow-up or add the missing source; AI cannot supply an absent policy. |
When each approach fits.
Search for matching words
- You know the exact document or reference.
- You want to inspect all matching files yourself.
Ask a question about company information
- You know the question but not where the answer lives.
- The answer is spread across several company documents.
Find the travel rule without guessing the policy’s file name.
This example uses approved company policy documents as the source.
- 01
Ask naturally
An employee asks, “Can I change a booked flight, and who approves it?”
- 02
Find the relevant policy
Exemplary looks through the documents available to the agent and prepares an answer.
- 03
Check the reference
The employee can open the source passage to confirm the rule and any conditions.
Start with information people can trust.
Search is more useful when the source documents are current. Choose an owner for policies and remove outdated versions from the material used for answers. We help with the AI setup; your team remains the authority on its information.
Keep access in the conversation.
Decide which groups and agents should use which documents. We help configure access as part of setup and test it before the service is opened to more people.
Questions you might have.
Do employees need to learn special search commands?
They can ask questions in everyday language. A clear question and current source documents make answers easier to check.
Can AI search make mistakes?
Yes. Source references help people verify the answer. Test common questions and questions that the documents cannot answer before wider use.
Do we have to replace our file storage?
We first look at where the needed information lives. The setup depends on your available files and supported connections; replacing every storage system is not a starting requirement.
More about these options
These guides explain how to choose an approach. Examples show how a task could work; they are not customer results. The links below explain the capabilities and background behind this guide.